24-HOUR CANCELLATION POLICY
If you need to cancel a reservation or reschedule one, we require a 24-hour notice or full price will be charged for the missed appointment.
Appointments booked for the same day are considered confirmed and cannot be canceled, to adhere to our strict 24-hour cancellation policy.
All guests must be 14 years of age or older. Guests under 18 years of age must be accompanied by a parent or guardian.
Please advise us upon booking of any allergies, ailments, disabilities, high blood pressure, pregnancy or if a wheel chair access is required.
Services are provided for one individual at a time. Partners’ treatment is not available.
Green Start Wellness does not accept insurance or Medicare assignment and it is not a member of any insurance plan. We will provide you with a detailed invoice upon request, which you can submit to your carrier for reimbursement consideration or to your accountant for deduction purposes.
We accept all major credit cards such as American Express, Visa, MasterCard and Discover. Payment is expected at the time the service is rendered.
Please call our office if you have any questions regarding service fees.
GIFT CARD POLICY
The Green Star Wellness gift card does not guarantee a specific date or time, so please call in advance to ensure availability and book your appointment. Any gift card is valid for six months from date of purchase and is non-refundable or redeemable for cash. Unused portion of a gift card is forfeited after the expiration date. Gift cards may be redeemed over multiple visits. The gift card is not valid for gratuities. Lost or missing gift cards will not be replaced.
— GEORGE ADDAIV —
GREEN STAR WELLNESS
224 Fifth Avenue, 3rd Floor New York, NY 10001
Office Hours of Operation:
Monday to Friday, 10AM – 7PM