POLICIES

RESERVATION AND CANCELLATION POLICY

 

We require a credit card to hold your reservation and a 24-hour notice to cancel or reschedule – less notice will result in a 100% charge of your scheduled appointment.

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GUEST POLICIES

 

All guests must be 14 years of age or older. Guests under 18 years of age must be accompanied by a parent or guardian.

 

Please advise us upon booking of any allergies, ailments, disabilities, high blood pressure, pregnancy or if a wheel chair access is required.

 

Services are provided for one individual at a time. Partners’ treatment is not available.

 

 

INSURANCE

 

Green Start Wellness does not accept insurance or Medicare assignment and it is not a member of any insurance plan. We will provide you with a detailed invoice upon request, which you can submit to your carrier for reimbursement consideration or to your accountant for deduction purposes.

PAYMENT METHODS

 

We accept all major credit cards such as American Express, Visa, MasterCard and Discover. Payment is expected at the time the service is rendered.

 

Please call our office if you have any questions regarding service fees.

 

GIFT CARD POLICY

 

The Green Star Wellness gift card does not guarantee a specific date or time, so please call in advance to ensure availability and book your appointment. Any gift card is valid for six months from date of purchase and is non-refundable or redeemable for cash. Unused portion of a gift card is forfeited after the expiration date. Gift cards may be redeemed over multiple visits. The gift card is not valid for gratuities. Lost or missing gift cards will not be replaced.

 

"Alexandra is a miracle worker. She uses advanced techniques that other practitioners in her field do not do. She has a very positive and uplifting energy and a true passion for her work and her clients. I always feel fantastic after seeing her!”

— OLESYA —

GREEN STAR WELLNESS

7 West 22nd Street, 8th Floor New York, NY 10010

Office Hours of Operation:

10AM to 7PM Monday through Sunday, by appointment only.

Business Cell Phone: (917) 828-6020

Email: greenstarwellnessnyc@gmail.com